Shipping policy

We offer Cash on Delivery service.
We value every customer. Our top priority is to ensure that your goods reach you as quickly as possible. Typically, you will receive your order within 3 to 4 business days after placing your order.

Delivery Time:

This refers to the time it takes for the goods to be shipped from our UK warehouse to your destination. Once the goods have been processed and left the warehouse, it usually takes 1 to 2 days for delivery.

Total Delivery Time = Processing Time (1-2 business days) + Shipping Time. Processing time varies depending on the items you purchase.

Orders are usually shipped within 48 hours (Monday to Friday) via USPS, UPS, FedEx, and DHL.

Free shipping, no extra charges.

Shipping Confirmation:

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. The tracking number will be active within 24 hours.

How to Track Your Order?

If you wish to track your order, please click "Track Order" to view the relevant information.

Delivery Delays:

Delivery times are estimates and are calculated from the shipping date, not the order date. Delivery times may be longer than expected due to invalid addresses, customs clearance procedures, or other reasons.

Undelivered Items:

If you have successfully placed an order but have not received your goods, and the tracking status shows delivered, you will need to contact the carrier to locate your package, as we have no control once the goods are packaged (the goods are then the responsibility of the carrier). If the problem persists, please email [email address]. We will do our best to assist you. Here is our contact information:

Contact Us

24/7 Customer Support

Company Name: Essential Picks

Phone Number: +44 7800235916

Email: essentialpicks@lpengzheshop.top

Physical Address: STRATONIC TRADE PARTNERS LIMITED, 767 Ground, 61 Amhurst Road, London E8 1LL, United Kingdom